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# Organisational theory and motivation

## Basic idea

Frameworks for analysing how to motivate people inside organisations. The two most-cited: Maslow's hierarchy of needs (lower needs must be met before higher ones become motivators) and Herzberg's two-factor model (separating *hygiene* from *motivators*).

## Key facts

* Maslow: physiological → safety → belonging → esteem → self-actualisation.
* Herzberg hygiene factors (absence ⇒ dissatisfaction): working conditions, relations, policies, supervision, salary.
* Herzberg motivators (presence ⇒ satisfaction): achievement, recognition, responsibility, work itself, advancement, growth.

Organisational theory consists of approaches to organisational analysis. Organisations are groups of individuals that are structured and managed to meet a need, or to pursue collective goals.

Some well known approaches are:

* Maslows Hierarchy of needs
* Hetzberg

## Maslows Hierarchy of needs

![Maslow](/files/kBOkbamicebex9SXPp0n)

## Hertzberg two factor model

* Proposed by Frank Hertzberg
* Asked people to describe situations when they felt really good and really bad about their jobs.
* There are a set of factors in the workplace that cause satisfaction.
* And a seperate set of factors that cause dissatisfaction.
* Remedying the causes of dissatisfaction will not create satisfaction

### Job dissatisfaction

* Working conditions
* Co-worker relations
* Policies and rules
* Supervisor quality
* Base wage,salary

### Job satisfaction

* Achievement
* Recognition
* Responsibility
* Work itself
* Advancement
* Personal growth